About Us
ABOUT US
We sell surplus home and business goods at great prices
Great Stuff Surplus specializes in acquiring surplus goods and working with wholesale distributors. This allows us to offer quality products at discounted prices. We offer a wide variety of items for your home and business.
What We Sell
The products we sell come from a variety of sources, so our inventory is constantly changing. We often have business supplies, health and beauty items, and home goods in stock - but you never know what you'll find!
Product Condition
Some of our products are brand new and current, as you would find in a retail store. Some of our products are new old stock, meaning they're new and unused but several years old. Some of our products are vintage, some are used, some are sold on consignment, and some have been refurbished by us.
Where We Sell
We're an ecommerce business with no physical store fronts. Our inventory is currently sold through third party ecommerce platforms only and not directly on our website. This is due to the evolving nature of laws pertaining to the collection of sales tax for online sales following the South Dakota v. Wayfair Inc.
Supreme Court decision.
Prompt & Guaranteed Shipment
We know customers want to receive their purchases as quickly as possible and in good condition. That's why we process, professionally pack, and ship orders within one business day of receiving payment.
We also insure our packages against any damage that may be incurred during shipping. Customers can rest assured knowing they will receive a replacement item or full refund if their purchase arrives damaged for any reason.
Honest Product Descriptions
We understand that customers purchasing items online want to feel comfortable that they know exactly what they're buying. That's why every item we sell is described as honestly, accurately, and thoroughly as possible.
While we're not an expert on every item we sell, we are committed to inspecting and testing used items to the best of our ability. If a customer has a question about an item we do our best to answer it, but are also quick to be honest if the answer is simply "we don't know".
Outstanding Customer Support
We believe that the every company should value and respect its customers by providing the highest quality customer service possible. At Great Stuff Surplus we're committed to treating our customers the way we want to be treated.
No company is perfect, and mistakes or problems sometimes happen. What counts is how those issues are handled. We promise to do our best to 'make it right' if a customer is ever less than completely satisfied.